Privacy Policy

Privacy Policy

Effective Date: 9/1/2025     
Last Updated: 9/1//2025

Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us — whether you’re in Massachusetts, elsewhere in the United States, or abroad.

1. Information We Collect

We collect the following types of information:

  • Personal Information You Provide
    • Name, billing/shipping address, email address, phone number
    • Payment details (processed securely via our payment providers; we do not store full credit card numbers)
    • Account login details (if you create an account)
  • Automatically Collected Information
    • IP address, browser type, device information
    • Pages visited, time spent on site, referring URLs
    • Cookies and similar tracking technologies (see Section 7)
  • Order & Transaction Data
  • Products purchased, order history, shipping details

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including shipping and returns
  • Communicate with you about your order, account, or inquiries
  • Send marketing emails (only if you’ve opted in; you can unsubscribe anytime)
  • Improve our website, products, and services
  • Comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell your personal information.
We may share it with:

  • Service Providers (e.g., payment processors, shipping carriers, email marketing platforms)
  • Legal Authorities when required by law or to protect our rights
  • Business Transfers if we merge, sell, or reorganize our business

4. International Data Transfers

If you are located outside the United States, your information will be transferred to and processed in the U.S.
We take steps to ensure your data is protected in accordance with applicable laws, including the EU’s General Data Protection Regulation (GDPR).

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing
  • Request a copy of your data in a portable format
  • Withdraw consent for marketing communications

Massachusetts Residents:
We comply with the Massachusetts Data Privacy and Security laws, including the Massachusetts Data Security Regulation (201 CMR 17.00), which requires us to maintain a Written Information Security Program (WISP) to protect personal information.

EU/UK Residents:
You have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.

6. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable site functionality (e.g., shopping cart)
  • Analyze site traffic and performance
  • Personalize your shopping experience

You can control cookies through your browser settings, but disabling them may affect site functionality.

8. Data Security

We use industry‑standard security measures, including encryption, secure servers, and access controls, to protect your personal information.
While we take all reasonable steps, no method of transmission over the internet is 100% secure.

9. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights:

Roberts Motor Parts
17 Prospect Street
West Newbury, MA, USA
Email: sales@robertsmotorparts.com
Phone: 800‑231‑3180